Monday 25 September 2017

The Uncommon Problem You Can’t Manage Alone


Most workdays, everyone is at their desk, sitting at their computers, doing their jobs. Of course there are the usual problems. One worker is irritated with another, someone is taking credit for the other one’s work, someone wants to earn more money, but you know what to do. It happens everyday and you’ve dealt with it time and time again. Over the years, you’ve learned better ways to deal with these common issues.

Over the years, servers have advanced and improved the way your office functions. So much so, that you hardly even think about them. They’re so reliable, that really only a power outage, human error, or severe weather are the only types of “disasters”that cause them to crash.


Crashes, however, do happen. Perhaps not often, but they do. In 2014, CA Technologies conducted a survey and found downtime cost small business more $55,000 in revenue, midsize companies more than $91,000, and large companies more than $1,000,000. Yes, those figures seem outrageous, but consider what happens when your server is down. Your entire office instantaneously halts. Nearly every worker has nothing to do. You’ll still have to pay them for the day. And, you’ll probably have to pay them overtime for the work they normally would have completed that day (assuming you’ll be able to repair the system that day). Here are other ways system crashes cause losses:

o Emails are no longer coming in. Such could include sales requests and customer inquiries.

o Internal business communications completely stop. Sales, inventory, payroll, credit, etc. cannot be processed.

o No one is discussing, negotiating, or creating contracts. Violations may occur.

o Deadlines may be missed, causing stock losses and potential litigation.

o Priority and overnight shipments are vastly increased as orders were missed and/or received after the system crash was repaired.

o Customers turn to competition.

You may have a back-up plan, but that only protects information and documents that were saved prior to the crash. You need a Disaster Recovery Plan (DRP). A DRP is a documented, step-by-step process and/or procedure by which an organization protects and recoversits entire working system in the event of a disaster. It decreases downtime and diminishes data loss.

UCG Technologies

Thirty years ago, twenty-six year-old Jim Kandrac founded UCG Technologies (then known as United Computer Group, Inc). Back then, he knew combining cutting edge technology with a passion to exceed customer expectations would maintain a viable and constantly growing business. He was correct. UCG Technologies (UCG) continues to embrace those principles. Its customers agree. 98% of them return.


UCG are IBM i Experts working exclusively with IBM i High Availability Solutions (IBM I Disaster Recovery) and AS400 disaster recovery. To protect against crashes, agents backup your data over a protected and encoded Internet connection to UCG’s secure data centers, which you are able to monitor and manage within a web browser. Recovery is simple. Just navigate to the recovery point through an intuitive interface, and then click. During the backup and recovery process, FIPS-approved 256-bit AES encryption keeps your data secure.

UCG’s DRP offers a secure, highly reliable environment for your system and data. It actually serves as an extension of your organization and certifiesthe continuation of your operations, saving you time and money.

UCG also offers IBM i Hosting (AS400 high availability), an AS400 cloud backup solution that both standardizes your electronic data interchange and satisfies your confidentiality and security standards.

You can depend on UCG 24 hours a day, 365 days a year. See its website today.

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